Shipping & Returns
We usually ship within 24 hours using USPS Priority Mail. We also offer UPS Express Shipping for an additional fee. For any other questions about shipping, please contact us at firstname.lastname@example.org
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Returns & Exchange Policy
You may return items within 14 days of delivery for a full refund minus shipping. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Easy online returns -
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You can also contact email@example.com or call us at 502-277-9280 to return an item.